Privacy Policy

We may collect the following types of information when you use our website:

• Contact information — name, email address, and any details you choose to include when submitting our contact form or subscribing to our email list
• Appointment-related information — information you provide when booking through our online scheduling widget (handled by our scheduling provider)
• Website usage data — pages visited, general location (city/region), browser type, device type, and referring URL, collected through analytics tools described below
• Technical data— IP address, cookies, and similar technologies as described in the Cookies & Analytics section

Protected health information (PHI):We do not collect or store PHI through this website's contact form, email subscription, or general inquiry features. Please do not submit sensitive medical information through these channels. Clinical information and PHI are handled through our secure patient portal and intake systems after you become an established patient. See our HIPAA Notice of Privacy Practices for how medical information is used in the practice.

Information collected may be used to:

• Respond to inquiries and general questions
• Facilitate online appointment scheduling
• Send email updates you have subscribed to (health insights, practice news)
• Understand website traffic and improve site performance and content
• Comply with legal and regulatory requirements

This website may use cookies and similar technologies to support basic functionality and to understand how visitors use the site. You may disable or limit cookies through your browser settings; some site features may not function as intended if cookies are disabled.

Analytics and performance tools we use or may use include:

• Vercel Analytics & Speed Insights— privacy-friendly, aggregated page-view and performance data to help us understand traffic patterns and improve site speed. Vercel's analytics approach is designed to minimize personal identification.

We do not use a cookie consent banner on this site. Information about cookies and analytics is provided here for transparency. By continuing to use this website, you acknowledge this policy.

We use trusted third-party services to operate parts of this website. Each provider has its own privacy policy and security practices. Key services include:

• IntakeQ— online appointment scheduling and patient portal. When you book an appointment or access the patient portal, you are subject to IntakeQ's terms and privacy practices. Clinical intake forms and patient records are managed through IntakeQ's secure systems, not through our general website contact form.
• Formspree — processes submissions from our website contact form (name, email, message, and service interest). Do not include medical or PHI in contact form messages.
• Flodesk — manages our email subscription list when you sign up for health insights and practice updates via our website.
• Sanity — content management platform that hosts and delivers blog content and images via cdn.sanity.io.
• Google Maps — embedded map on our contact section showing our clinic location. Google may collect data when the map is loaded, subject to Google's Privacy Policy.
• Vercel — website hosting and delivery infrastructure.

We encourage you to review the privacy policies of these providers when you interact with their features on our site.

We implement reasonable administrative, technical, and physical safeguards to protect information collected through this website. Our site is served over HTTPS, and we work with reputable third-party providers for scheduling, forms, and hosting.

No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of information submitted through general website channels.

You may:

• Unsubscribe from marketing emails at any time using the link in any Flodesk email
• Disable cookies through your browser settings (see Cookies & Analytics above)
• Contact us with questions about information you have submitted through this website

For access to medical records or PHI-related privacy rights, see our HIPAA Notice of Privacy Practices.

This website is not directed at children under 13. We do not knowingly collect personal information from children through this site.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

If you have questions regarding this Privacy Policy, contact: lauren@empower-womens-health.com